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Descriere AQUA NEVIS, Sunny Beach, Bulgaria

AQUA NEVIS, SUNNY BEACH 2*

/2021

The hotel has applied to official 4 category. Hotel product is recommended as 4*.

Location

Aqua Nevis is a 4-stars hotel, located in Sunny beach, 1500 m away from the beach, 800 m from the resort`s center.

Facilities

Built in 2012. One building, 24 hours reception, elevators, Wi-Fi, currency exchange, credit/debit cards accepted, shop in hotel, doctor on call, pharmacy nearby, outdoor pool (with a children pool integrated). Waterpark – Action Aqua park, SPA, fitness centre, beauty centre, main restaurant, bars (snack, lobby, sports), free shuttle to the beach

Board: All Inclusive

Accommodation

Total of 217 units.

Double standard room: (max. occupancy 2+1/3+0), appr. 28 sq. m., 1 double bed (200/200) and 1 extra bed, pool view,balcony

Family room: (max. 2+2/4+0), appr. 33 sq.m., - one big unit separated with sliding doors - 1 double bed, 2 single beds, park view ,balcony

In rooms: individual air-conditioning/heating, bathroom with walk in shower, WC, telephone, cable TV, furnished balcony, mini fridge (empty), tea and coffee facilities, safe in room (extra charge), hair dryer, toiletries, bottle of water 1.5 – complimentary upon arrival, laminated floor

Children

Children animation, outdoor children playground, water attractions

Sports & Entertainment

Free of charge: outdoor swimming pool, water aqua park with water slides, animation, sports playground, gym

Payable: SPA centre

Pets are not allowed.

Parking – available.

Aqua Nevis at a Glance

MEAL & DRINKS

International cuisine, vegetarian and healthy food options included

Breakfast (hot & cold) Open buffet Main restaurant 08:00-10:00 h

Late – riser breakfast (cold) Open buffet Main restaurant 10:00-11:00 h

Lunch Open buffet Main restaurant 12:30-14:30 h

Snacks Open buffet Pool bar 12:00-17:00 h

Ice Cream Available at lunch and Main restaurant 12:30-14:30 h

dinner times 18:00-21:00 h

Tea, Coffee and sweets Open buffet Restaurant terrace 16:00-17:00 h

Dinner Open buffet Main restaurant 18:00-21:00 h

• All inclusive food and drinks are only available at your accommodation, not at the waterpark

• All inclusive concept is valid till departure time from the hotel

Local alcoholic and non-alcoholic drinks (wine, beer, local spirits, cocktails, soft drinks,

mineral water, tea and coffee) all served by glass

Lobby lounge 10:00 – 24:00h

Pool bar 10:00 – 18:00h

Sports Bar 16:00 – 24:00h

Restaurant 08:00 – 11:00h & 12:30 – 14:30 h & 18:00 – 21:00 h

• Alcoholic drinks will not be served to children less than 18 years

• No alcoholic drinks shall be served at breakfast.

• No food and drinks are allowed to be taken to the guest’s rooms, without the express written consent

of the Hotel Management

• The hotel management shall be entitled to make alteration subject to timely notification concerning

the above listed services and their hours.

POOL TOWEL POLICY

• You will receive a green pool towel against your Towel Card ( Towel Cards are received on check in at the Hotel)

• Pool Towels are given at Spa Reception

• Children up to 2 years do not receive a Towel card

•One Towel Card is for one towel

• 20 BGN charge is applied for missing card or towel

• Reserving of sunbeds is not allowed. Towels found on sunbeds unattended can be removed

• When returning the towel do not forget to ask for you towel card

NEED TO KNOW

The entrance for the waterpark is located just next to the main entrance of the hotel. Upon arrival

each guest will receive a waterpark wristband. The wristband is valid for the guest stay. The wristband

will allow the guest to entry and re-entry the waterpark through the turn slides. Wristbands should be worn at all times during stay in the waterpark. Guests without wristbands cannot use the

attractions. (For more information please see section ATTRACTION RESTRICTIONS in the Hotel

Policy). For lost wristband 10.00 BGN charge is applied. Please check the opening hours of Aqua

Park on the main Reception. Please note, that the attractions close 15 minutes before the park closing

time, as well as that the Action Aqua Park is open to public. Sunbeds and umbrellas are upon

availability.

In Action Aqua Park hotel guests are entitled to free of charge bottled water (not more than two per

person per time.) Water is available at Fast Food Corner and Coca-Cola Bar.

Aqua Nevis Club Hotel has a zero tolerance policy in which it will refuse to admit or refuse service or

accommodation in the hotel or may remove a person who: while on the premises of the hotel acts

in an obviously intoxicated or disorderly manner, destroys or threatens to destroy hotel property,

causes or threatens to cause a public disturbance; refuses or is unable to pay for the accommodations

or services or treat in unappropriated way the hotel guests or staff. Aqua Nevis Club Hotel may

limit the number of persons who may occupy a particular guest room in the hotel and will only allow

registered guests to use its facilities. A person who negligently or intentionally causes damage to the

hotel or any furniture or furnishings within the hotel, shall be liable for damages sustained by the hotel

staff, including the hotel’s loss of revenue resulting from the inability to rent or lease rooms while

the damage is being repaired. Should this damage come to light after the guests has departed, the

Hotel reserves the right to get in touch with TUI for further assistance. No exceptions will be made.

Please comply with the following general rules listed below. Be aware that in case of any incident

caused by not following any of these rules, the Hotel shall not be responsible:

Children below 12 years of age should be accompanied by a responsible adult within the Hotel area

– outdoor and indoor, and Aqua Park at all times. None of the kids should be left without supervision.

Children below 12 years of age are not allowed to use any of the Hotel’s elevators if they are not

accompanied by a responsible adult.

Children under 12 years of age are not allowed to self-service on the restaurant buffets and should

be accompanied by a responsible person.

Running and playing through the Hotel’s corridors and public areas is absolutely forbidden except

the specially design areas for kids activities.

Usage of laser points and fire crackers in the Hotel area is absolutely forbidden.

It is not allowed children below 16 years of age to use the equipment in the gym, sauna and steam bath.

Climbing on the fence, chairs and tables is absolutely forbidden.

The Hotel reserves the right to judge acceptable levels of noise or behavior of guests, who must take

all steps for corrective action as requested by the Hotel.

All guests are obliged to comply with the set rules and signs in the Hotel area and Aqua Park as well

as with the oral recommendation of the staff.

The Management reserves the right to check the luggage of the guests if they are suspected of taking

away hotel property. In the event of failure to comply with management requests, in the event of

any breaches of the Hotel rules and policies, the Hotel may terminate the booking or stop any event

immediately without being liable for any refund or compensation.

• Please, keep in mind that beach and waterpark

are open to public. Keep an eye on your belongings

anytime, Aqua Nevis Club Hotel is not responsible

for missing or stolen items, including

pool towels.

• You will be able to receive and return your towels

as per the timetable below:

Receive in the morning 09:00 – 12:00 h

Return in the afternoon 16:00 – 19:00 h

SPORT AND WELLNESS

• Free use of Sauna & Steam Bath

• Free use of Gym

• Table tennis

• Football

• Darts

• Free use of waterpark**

• Massages, Turkish Bath Therapies, Full body Therapies,

• Facial Therapies *

• Hairdresser *

• Manicure and Pedicure *

• KIDS PLAYPARK (3-12 years). Located next to the Main Stage

* A charge is applied

** Height, age and weight restriction are applied

Some facilities are subject to weather permitting and

in some cases day & time restriction and / or charges

may apply

*** Please note that the Playpark will be open to the

public during opening hours of the Water Park.

Hotel`s Guests may visit the Playpark between 10:00-23:00

ENTERTAINMENT

• Entertainment

• Daily Evening Entertainment Program (Main stage and Sports bar)

• Daytime activities Program both in Action Aqua Park and Hotel

• Mini Disco, Bingo, External Acts

• Kids Club by Family Life

For more information, please see the Entertainment board next to Reception.

VALUE ADDED FACILITIES

• Free Shuttle service to the resort. Please see the timetable at the Main Reception.

• Free use of Wi-Fi in all public areas and guest rooms. Please, use your log in and password received upon arrival.

• Pool Towels (Pool Towel Service at Spa Reception)

• Sunbeds and parasols at the pool area and waterpark.

• Baby cot, baby bath and high chairs

• Buffet theme nights

• Children’s buffet

• Show cooking at main restaurant

• Tea & Coffee Facilities in all rooms (daily refilled)

NOT INCLUDED

• In-room safe

• Individual laundry Service

• Adaptors

• Game room and Billiard

• External telephone calls

• Spa and beauty treatments

• Rent of baby sterilizers

• International alcoholic drinks (imported wine,

liquor, cognac and whisky) fresh fruit juices,

cocktails prepared with imported alcohol

PRACTICAL HINTS

• 24 hours Medical Assistance

• Nearest pharmacy 500 meter away

• Supermarket next to the hotel

• Voltage in the hotel: 220 Volts (adapter needed sold at reception)

• Exchange service in the hotel

• Accepted credit cards Visa, Visa Electron, Maestro, MasterCard, AMEX, Diners Club, Discover.

NEED TO KNOW

The entrance for the waterpark is located just next to the main entrance of the hotel. Upon arrival

each guest will receive a waterpark wristband. The wristband is valid for the guest stay. The wristband

will allow the guest to entry and re-entry the waterpark through the turn slides. Wristbands

Taxe locale

In unele cazuri, unitatea de cazare/hoteliera poate colecta diverse taxe locale. Ele vor fi achitate de turisti direct la receptia unitatii hoteliere.


Alte informatii privind unitatea de cazare:

Unitatile hoteliere aplica regulile de protectie anti-COVID 19 valabile la destinatie, conform legislatiei in vigoare la momentul calatoriei.

Pentru destinatiile externe, in cadrul ofertelor pentru perioadele de sarbatoare (Craciun, Revelion etc.), unele hoteluri isi rezerva dreptul de a impune ca si serviciu obligatoriu o cina festiva. Exista cazuri in care costul aferent acestui serviciu nu este inclus in pretul afisat si se va achita suplimentar.

Pentru efectuarea tratamentului in unitatile hoteliere din Romania sunt necesare, in majoritatea cazurilor: bilet de trimitere de la medicul de familie sau specialist, cardul de sanatate activat, adeverinta de salariat/cupon de pensie.

La unitatile hoteliere din Romania, preluarea camerei se face, in majoritatea cazurilor, astfel:
Litoral- Check-in: cel tarziu la ora 18:00; Check-out: cel tarziu la ora 12:00.
Alte destinatii- Check-in: intre orele 14:00-16:00; Check-out: intre orele 10:00–12:00.