GRAND VICTORIA

GRAND VICTORIA HOTEL 4*

/2017

Location
Grand Victoria hotel is located in about 500 m from centre of Sunny beach, only across the promenade from the beach (5 m).

Facilities
Built in 2002, renovated 2014. Total of 200 units. 7 floors, 6 elevators. Reception, mini grocery store, hairdresser's, beauty studio, currency exchange, medical assistance, games area, main restaurant, pool bar, Vienna caf?, Maraia Bar & Diner, Sushi station, Wi-fi in the lobby (payable).

Board
All Inclusive

Accommodation
Double park view room (max. 2ad + 2ch or 3ad) appr. 17 sq.m. Room with twin beds, put together and the extra bed is extendible sofa. All units have balcony, satellite TV, direct-dial phone, mini-bar (extra charge), dressing table , night stands, stool, wardrobe, air-conditioning, in-room safe (extra charge), Wi-Fi (extra charge), carpeted floor, bathroom with shower and hairdryer. Park view.

Children
Baby cots (on request, extra charge), high chairs in restaurants (free of charge), kids' club; children's section of the swimming pool, outdoor kids' swings, animation.

Sports & Entertainment
Free of charge: Outdoor swimming pool, free of charge sun beds at pool area 8.00-18.00, table tennis, chess and backgammon, football, animation, entertainment evening.
Payable: Massage, sauna, hairdressing internet, safety deposite box, fitness, sun beds, parasols, water sports and facilities on the beach. Mini-bar, early check in and late check out (upon availability), phone calls, medical services, laundry service & ironing. Towels of the pool area - at deposit. Darts and billiard at deposit.

Pets are not allowed.

Parking - extra charge.




All inclusive packages

Food
Breakfast: Buffet style, in Victoria hall from 7.30 to 10.30 h
Lunch: Buffet style, in Victoria hall from 12.30 to 15.00 h
Dinner: Buffet style, in Victoria hall from 18.00 to 21.00 h
? Lunch and dinner could be organized on two sittings in case of high occupancy.

Snacks are served every day from 10.30 to 18.00 h at the Snack Bar. You can enjoy at self-service variety of sandwiches, burgers, pizzas, hot dogs, French fries etc.
Ice cream
10.30 - 23.00 h every day at Pool bar, Vienna caf? at self-service.
07.30 - 21.00 h every day in Victoria hall at self-service during the main meals.
Pool bar
10.30 - 23.00 o'clock: Drinks from an all inclusive menu.
Vienna caf?
10.30 - 23.00 o'clock: Desserts, cakes, pastries and drinks from an all inclusive menu.

Drinks
? The non-alcoholic drink menu includes draught soft drinks, mineral (still and sparkling) water and soda, non-alcoholic drinks and cocktails, coffee and tea.
? The alcoholic drink menu includes draught beer, Bulgarian alcoholic drinks, cocktails with Bulgarian alcoholic drinks and draught wine.
? All drinks are available every day between 10.30 and 23.00 h.

Maximum of one drink per person per order is served. You will be served by a waiter or a bartender.

Notes:
? All food and drinks are to be consumed within the restaurants and bars and not to be taken to the guest rooms or at the beach.
? We offer special food and drinks for people suffering from diabetes or allergies. Please inform at Reception or our F&B Manager and we will organize special service for you.
? Please do not wear short trousers, swimming costumes and flip-flops during the meals. Do not enter in swimming suits or barefoot - in case someone breaks a glass or a plate you might heart yourself. The Grand Victoria **** hotel staff does not bear any responsibility in such cases.
? It is strictly prohibited to enter the hotel wet, barefoot, in swimming costumes and with sandy air-mattresses.
? For better comfort for the guests using the pool, Pool bar or Vienna caf? at their disposal there are outdoor toilets just right the Vienna caf?.
? Room cleaning is daily.
? Linen change is twice per week; more often - at charge.
? Towel change is up to an ecologic policy.


Sport activities and equipment
? Sun-beds at pool area and towels for the pool are available between 8.00 and 18.00 h. You can get towels for a deposit.
? Table tennis
? Chess and backgammon
? Outdoor kids swings

Games room - billiards, darts, football tables, etc. between 10.00 and 14.00 h and between 16.00 and 20.00 h - against deposit. Children under 12 years of age have to be under parental control.
? Animation program

What is not included?
? Maraia bar & diner and Restaurant Kristal - you will be charged up to the price list
? All bottled imported alcoholic and non-alcoholic drinks, bottled wines and beer
? Fresh fruit juices
? Telephone, mini bar, room service, laundry and ironing, massage, safety deposit box, late check-out after 12.00 o'clock noon, early check-in before 14.00 o'clock, baby cot
? Parking, internet, sauna, fitness
? Towels for the pool area - against deposit
? Sun chairs, umbrellas, water sports and facilities at the beach.

Important information

? Check-in time starts from 14.00 h. On departure day: the room is at your disposal till 12.00 o'clock noon. Please contact the reception, if you wish to extend your stay. Our staff will inform you about the possibility and extra charge. Please note: In case of late check-out the hotel is not obligated to place a room at your disposal even at extra charge. The preparation of rooms for the next guests needs time for cleaning etc., which usually must be completed till 14.00 h.
? Before you check-out do not forget to return your key-card.
? The hotel reserves the right to refuse the service of alcohol to anyone under 18 years old according to the Bulgarian Law and to discontinue serving alcohol to anyone who has consumed excessive quantity, resulting in behavior disruptive to other guests or our staff.
? The all inclusive facilities and services apply to guests who have booked this option. Food and drinks cannot be obtained to friends who are not on all inclusive basis.
? Please note: on your arrival day the all inclusive package starts with dinner and it ends with lunch on the departure day. Upon additional payment (12 BGN per adult and 6 BGN per child up to 12 years) you can consume snacks and drinks at the outdoor bars till 18.00 h.
? The swimming pool of Grand Victoria **** is at guest's disposal every day between 08.00 and 18.00 h. The daily maintenance and sanitation is between 06.00 and 08.00 h and between 18.00 and 20.00 h. Disinfection is between 20.00 h and 6.00 h. To keep you safe and healthy please do not use the swimming pool out of opening hours.
? Please do not reserve sun beds at the swimming pool terrace before 08.00 h. Let's be tolerant to each other.
? According to the Bulgarian Law smoking in the hotel rooms, inside the restaurants and bars is forbidden. You can smoke at the outdoor terraces of the bars.

Please note: plastic bracelets and room key cards are to be worn at all times.
The hotel staff is instructed to refuse service free of charge to anyone not wearing the bracelet and the room key card although the all inclusive package is included.
If you have ordered food or a drink and you are not wearing the bracelet you will be charged according to the hotel price list. In case you are allergic and not able to wear the bracelet please when you order, show your bracelet to the waiter / bartender.
Lost or damaged bracelets or room key cards will be charged at 5 BGN each.
Should you require any additional information, please do not hesitate to contact our staff.
The hotel reserves the right to change the charges of extra services in 2017.